Jermyn & Sons are responding to the current Coronavirus Pandemic and remain open for business. During this time of uncertainty Jermyn&Sons are working closely within a tight set of regulations to ensue both our customers and members of staff minimize the risk of infection. These COVID changes to the way we do business will apply for all customers who are looking to purchase a vehicle or maintain their car in our MG and Ford Service Centre.
The following important measures have been introduced.
- All Staff and Customers are required to wear face coverings.
- Our Sales Showroom, Service Centre and Workshop are regularly cleaned.
- Hand Sanitizer, Gloves and Masks are available at the entrance if you forgot to bring your own.
Buying a car during the pandemic.
Our friendly sales team are proud to be able to serve all potential customers using a new and bespoke digital E-Service. Shop 24/7 online from the comfort of your home where you can find all our used cars displayed on our website. We are operating a bespoke Click & Collect service for you to be able to purchase New and Used Vehicles.
Q) How Do I Contact Your Sales Team?
A) Our Friendly sales team are still on hand to be contacted by email, or phone 01323 898818
Q) What is a Click & Collect Service
A) Our Click & Collect Service enables you to purchase your next new or used vehicle from the comfort of your own home. Simply choose your new car and relax while our team can either deliver the car to your door or collect from an agreed location.
Q) Can I visit your showroom?
A) I’m afraid that as per Government Guidelines, our showroom is closed.
Q) What is your E-Service?
A) Our New E-Service allows you to have a bespoke sales video chat service with our friendly sales team. We can walk you round the vehicle and show features and controls of the car.
Q) How do I arrange a Video Chat?
A) All of our Used Cars have an enquiry box at the bottom. Simply use this box to request. Remember this is bespoke to you, so let us know if there are particular areas you want to see (Boot Space for example) Our standard Video Call would be completed using WhatsApp unless you request an alternative such as GoogleMeet or Zoom.
Q) What if I have a Part Exchange?
A) We are more than happy for you to Part Exchange your current car. We will be able to do a comprehensive appraisal of your car over the phone and may request images from you.
Q) How do I find out finance quotes, or apply for finance?
A) Each of our used cars have finance calculators on the webpage so you can generate your own finance quote, but feel free to ask if you need further help. We are able to complete all finance applications and proposals over the phone or email.
If you require any more information about our safety measures please get in touch.